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Returns, Exchanges & Custom Order Policy

At RPLUSN STUDIO LLC, your happiness is our priority. We take pride in every item we create and want you to love your purchase. If something isn’t quite right, we’re here to help.

Returns & Exchanges

We gladly accept returns and exchanges on eligible items within 30 days of delivery.

 

To qualify for a return or exchange, items must:

 

• Be unused and in their original condition.

• Include all original tags and packaging (if applicable).

• Be accompanied by proof of purchase.

 

Once your return is received and inspected, we will process your refund to the original payment method or exchange your item, depending on your preference.

 

Please note that original shipping charges are non-refundable unless the return is due to our error.

Custom & Personalized Orders

Because custom and personalized items are created specifically for you, they are generally non-refundable and non-returnable.

 

However, if your custom order arrives with:

 

• A manufacturing defect,

• Damage during shipping, or

• An error made by RPLUSN STUDIO LLC,

 

we will gladly remake, repair, or replace your item at no additional cost.

 

If there is any issue with your custom order, please contact us within 7 days of receiving your package and include photos of the item so we can quickly make it right.

We’re Here to Help

We understand that every situation is unique. If you have a concern about your order, please don’t hesitate to reach out. We genuinely value our customers and are committed to working with you to find a fair solution whenever possible.

 

Our goal is simple: happy customers and quality products you’ll love for years to come.

 

For assistance, please contact us at:

​

Email: info@rplusnstudio.com

 

Thank you for supporting our small business. Every order means the world to us, and we appreciate the opportunity to create something special just for you.

 

— The RPLUSN STUDIO LLC Team

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